How can I cancel a reservation?

If you wish to cancel your reservation, you can do so by simply going to your dashboard. You will find your upcoming reservation on your dashboard or by going to your “bookings” where you can select the option to cancel. You can cancel your reservation up to 24 hours prior to the indicated arrival time, in this case you receive a refund of the amount paid, excluding the service fee. This amount will be refunded immediately and can be expected within 2-5 days.