General
For drivers
- How do I conduct a search for finding a parking space?
- How do I book a parking space?
- How do I get to my parking space?
- How do I find my parking space?
- What happens if I don't leave the rented parking space in time?
- How do I pay for my parking?
- How can I cancel a reservation?
- How can I modify my reservation?
- How do I receive an invoice?
- How to get in contact with the parking owner?
- What can I do if I want to cancel due to the corona virus?
- What happens if my booking gets refused/missed?
- How can I extend my booking?
- How long does it take to receive my refund?
- Does my car fit in the parking space?
For parking owners
- How do I offer my parking space for rent?
- How do I give access information?
- Who sets the price for renting my parking space?
- How do I receive the payment when I rent my parking space?
- Is it legal to sub-let my parking space?
- What if the person renting my parking space does not leave it?
- How can I edit the availability of my parking space?
- How does the key management service work?
- How does the referral program work?
- How to be in touch with drivers?
How can I edit the availability of my parking space?
In case your parking is not available at certain dates, you can select a timeframe during which your parking is available in order not to receive any booking requests for the times when you need it yourself. This is handy if you have a parking space that is available e.g. only during the weekends, only for a certain period, or also only during the night or during the day. In order to change your calendar settings, go to your dashboard and edit your car park ad.
1. Go to the tab "availability" and select that your parking is not always available
2. Click on "add availability rule"
3. You can now select a start date and and an end date during which your parking is available for drivers. If you do not want to select specific weekdays, you are good to go, just leave the box checked.
4. If you want to select in addition also certain days or time slots, you can do so as well. Remove the check in the box "My parking is always available within this period" and select the days and times your parking is available. For every new rule you want to create, click on "add availability rule".
