General
For drivers
- How do I find a parking space on Mobypark?
- How do I book a parking space?
- How do I access my parking space?
- How do I find my parking space?
- What happens if I don't leave the rented parking space in time?
- How do I pay for my parking?
- How can I cancel my parking reservation?
- How can I change my parking reservation?
- How do I receive an invoice?
- How to get in contact with the parking owner?
- What can I do if I want to cancel due to the corona virus?
- What happens if my booking gets refused/missed?
- How can I extend my booking?
- How long does it take to receive my refund?
- Does my car fit in the parking space?
- How do I know the status of my parking reservation?
- What happens if my parking reservation is declined?
- Can I pay the owner directly?
- What is the difference between instant booking and non-instant booking (manual) booking?
For parking owners
- How do I offer my parking space for rent?
- How do I give access information about my parking space?
- Who sets the price for renting my parking space?
- How do I receive the payment when I rent my parking space?
- Is it legal to sub-let my parking space?
- What if the person renting my parking space does not leave it?
- How can I edit the availability of my parking space?
- How does the parking key management service work?
- How does the referral program work?
- How to be in touch with drivers?
- How can I cancel an accepted reservation?
- How can companies and other businesses (Hotels, Malls, Public Garages, and Semi-Public Organisations) offer parking spaces for rent on Mobypark?
- How can individuals offer parking spots for rent on Mobypark?
- How can you arrange a key pick up for your parking?
I can't find my question in the list above
What happens if I don't leave the rented parking space in time?
For company car parks, a delay of maximum 30 minutes is tolerated. If you are delayed for longer, you will need to make an extra booking for the extra time. Find out here how you can extend your parking time.
For parking spaces that belong to individual parking owners, please stick to your reserved parking time. A short delay of up to 30 minutes may happen, in which case, please notify the owner as soon as possible through the chat function. You can extend your parking time by making an additional booking for the same spot if it’s available.
If not available, we recommend reserving one of our ‘instant book’ locations for the time period you need.
In case of severe violations and disrespect of the agreement with the parking owner, penalties and exclusion from the Mobypark platform may be applied.
General
For drivers
- How do I find a parking space on Mobypark?
- How do I book a parking space?
- How do I access my parking space?
- How do I find my parking space?
- What happens if I don't leave the rented parking space in time?
- How do I pay for my parking?
- How can I cancel my parking reservation?
- How can I change my parking reservation?
- How do I receive an invoice?
- How to get in contact with the parking owner?
- What can I do if I want to cancel due to the corona virus?
- What happens if my booking gets refused/missed?
- How can I extend my booking?
- How long does it take to receive my refund?
- Does my car fit in the parking space?
- How do I know the status of my parking reservation?
- What happens if my parking reservation is declined?
- Can I pay the owner directly?
- What is the difference between instant booking and non-instant booking (manual) booking?
What happens if I don't leave the rented parking space in time?
For company car parks, a delay of maximum 30 minutes is tolerated. If you are delayed for longer, you will need to make an extra booking for the extra time. Find out here how you can extend your parking time.
For parking spaces that belong to individual parking owners, please stick to your reserved parking time. A short delay of up to 30 minutes may happen, in which case, please notify the owner as soon as possible through the chat function. You can extend your parking time by making an additional booking for the same spot if it’s available.
If not available, we recommend reserving one of our ‘instant book’ locations for the time period you need.
In case of severe violations and disrespect of the agreement with the parking owner, penalties and exclusion from the Mobypark platform may be applied.
For parking owners
- How do I offer my parking space for rent?
- How do I give access information about my parking space?
- Who sets the price for renting my parking space?
- How do I receive the payment when I rent my parking space?
- Is it legal to sub-let my parking space?
- What if the person renting my parking space does not leave it?
- How can I edit the availability of my parking space?
- How does the parking key management service work?
- How does the referral program work?
- How to be in touch with drivers?
- How can I cancel an accepted reservation?
- How can companies and other businesses (Hotels, Malls, Public Garages, and Semi-Public Organisations) offer parking spaces for rent on Mobypark?
- How can individuals offer parking spots for rent on Mobypark?
- How can you arrange a key pick up for your parking?
I can't find my question in the list above