How long does it take to receive my refund?

If you cancel the booking 24 hours before the starting time, you get a refund of your money (ex. transaction fee). Depending on your payment method this could take a couple of days.

Paid by credit card?

If you have paid by credit card, the money is only reserved and is released back into your account. This should happen immediately but could take 2 days depending on your bank.

Paid with iDeal or Sofortüberweisung?

If you have paid through one of these payment systems, the money takes a bit longer to process. Depending on your bank, this usually takes up to 2-5 days.